To place an order on our website, please use our secure on-line shopping basket and enter your credit card information. If you would like to place an order by phone, please call us toll free at 1-800-685-9072 anytime between the hours of 8 a.m. to 8 p.m. EST, Monday through Friday.
If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at CornerStork@theshopsat24seven.com, but why not just give us a call?
We accept phone orders toll-free at 1-800-685-9072. Our customer-care consultants are available Monday through Friday 8AM to 8PM EST to answer your questions. We'd love to talk to you!
If you would like to request a rush order on any of the items at Corner Stork Baby Gifts, please call us at 1-800-685-9072 anytime between the hours of 8 a.m. to 8 p.m. EST, Monday through Friday or send us an email. We can do whatever we can to accommodate you.
Orders can be placed online using Visa, MasterCard, American Express or Discover Cards. If you'd like to pay by check, your order must be placed by phone. After your order is placed, please send your check to:
Sales tax will only be assessed for orders that are shipped within the state of Georgia (7%). This is due to the fact that our corporate office is in Atlanta, Georgia. All other states and countries are tax-exempt.
No. Since many of our items are sent directly to the recipient as gifts, we never include an invoice with the package. Your order confirmation serves as your record of payment.
Yes, a gift message can be added and shipped with your order. Please look for the text box during check out. Please note that your gift message will appear on the lower section of the packing slip.
If your order is shipped directly from one of our vendors, please contact our customer-care department at 1-800-685-9072 for tracking information.
Will I get an email confirmation after I place my order?
Yes, you will receive two e-mails. The first will be to confirm your order has been received. The second will provide your tracking information once your order has been shipped.
How do I make changes or cancel my order?
You may make changes or cancel your order as long as the order has not been processed or personalized. We strongly suggest you speak with a customer-care representative as soon as possible with changes or cancellations so we can accommodate your request without any additional charges.
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Return Guarantee and Exchanges
What is your return and exchange policy?
We pride ourselves on carrying high-quality items, and we hope that you will be pleased with your order. When you receive your order, please inspect it carefully to verify that all items meet your expectations. If, for some reason, you are not satisfied with your purchase, please contact our customer-care consultants at 1-800-685-9072 for a return authorization within 30 days of receipt of your order. Please note your return authorization expires in 30 days. Please follow these easy steps.
Step 1
Enter the RAN in the appropriate space provided on the return label which is part of the packing slip you received with your shipment.
Step 2
Affix the Return Label to the original shipping box. Make sure items are in their original packaging, and are appropriately secured within the shipping box. We cannot accept items for return or exchange that are not in resalable condition.
PLEASE TAKE NOTE: The customer is responsible for shipping. We do not refund shipping charges. No credit is given for lost return packages and nonreturnable items returned to us will not be shipped back to the sender nor credited to their account. We do strongly recommend that you use a shipper with a traceable shipping method as we cannot be responsible for damaged or lost return packages.
How long before I receive my refund?
After we receive your package and inspect the items, you will receive an email confirming credit total. Credit will be issued in 3 to 5 business days. Please allow adequate time for your banking institution to process the credit.
Can I return personalized items?
Due to the nature of these items (i.e. they cannot be resold), personalized favors and gifts are non-returnable and non-refundable.
Can I return edible items?
Due to the nature of these items (i.e. they cannot be resold), edible favors are non-returnable and non-refundable.
Do you charge restocking fees?
Orders returned within 30 days of receipt will not be charged a restocking fee. Items received after 30 days may be subject to a restocking fee.
What if I received my order, but some items are damaged?
Please inspect all items carefully when you receive your order. If there's any damage, please call our customer-care department at 1-800-685-9072 at your earliest convenience, but no later than 7 days after the package was delivered. A customer-care specialist will help you file a claim with UPS.
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Shipping
When will my order ship?
Our shipping model is easy to understand! Processing time (pulling and packaging your order; personalizing if requested) plus shipping time equals delivery time. Each order is processed within three-to-five business days. If an item requires personalization, production time could take up to 10 business days, depending on the item. Our "item details" provide additional information on production, so be sure to check before ordering.
To offer you the widest selection of high-quality and unique products, we use additional vendors for some of the items on our Web site. Because shipping may vary depending on the vendor, please see "item details" for production times. Please note that, in some cases, you may receive multiple packages.
Do you ship to Post Office Boxes?
Unfortunately, we cannot ship to PO Boxes. We ship UPS and are required to have a physical address for delivery.
Do you ship to APO/FPO addresses?
Yes. However, we do not guarantee delivery times on these orders.
Do you ship to Canada?
We ship to Canada and offer pre-payment of customs taxes and duties if you select that option during checkout. The pre-payment amount is currently $16.95. Please note that products staring with CAC are not eligible for this offer and customs taxes and duties are recipient's responsibility.
Do you ship internationally?
At this time, we do not ship outside the U.S., U.S. territories or Canada.
Will the items on my order ship together or separately?
In order to offer our customers the widest and most unique selection, some items may ship separately. Each shipment will include your gift note, and you will not be billed for each shipment. Only one shipping charge will be added.
How is shipping calculated?
Shipping is calculated during checkout and is based on the weight of the items you selected and the shipping destination.
What are your shipping options?
We work with UPS and offer regular ground shipping, 3-day guaranteed delivery, 2-day guaranteed delivery and overnight delivery. Please keep in mind that any shipping option other than regular ground shipping incurs a premium shipping fee.
Will the items on my order ship together or seperately?
In order to offer our customers the widest and most unique selection, some items may ship separately! Each shipment will include your gift note and you will not be billed for each shipment – only one shipping charge will be added!
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FAQ's
Do you have a printed catalog?
Unfortunately, we do not offer a printed catalog. You can view our entire collection online.
Do you have an affiliate marketing program?
Yes, we do offer an affiliate program. For details, please visit our Affiliate Program page or email our affiliate manager.
What is your contact information for the press?
All press inquires should be emailed or addressed to the following address: CornerStork@Theshopsat24seven.com
I am a vendor. How do I submit my products for consideration?
In our quest for unique products we welcome vendor enquiries. Please email us at CornerStork@theshopsat24seven.com
Where can I read feedback from your customers?
If you'd like to know what our customers say about us, please visit our testimonials page.
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Privacy and Security Policy
Are online transactions on your site secure?
All the information you provide, including your credit card information, is secured using Secure Sockets Layer (SSL) encryption technology. We use SSL technology to prevent your information from being intercepted and read as it is transmitted over the Internet. In addition, our site is tested and certified daily to pass the HACKER SAFE Security Scan. Research indicates that sites remotely scanned for known vulnerabilities on a daily basis, such as those earning HACKER SAFE certification, prevent over 99% of hacker crime.
How do you use my contact information?
We request your email address so that we can email you an order confirmation. We request your phone number to contact you in case we need to give you an order update. Rest assured, we never rent or sell your contact information to anybody, for anything.
Read our Privacy & Security Policy
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Contact Us
If you have any questions and would like to speak with a customer-care representative, you can contact us by:
Phone: Call us anytime during normal business hours, toll-free at 1-800-685-9072. We're here Monday through Friday 8AM to 8PM EST to serve you.
E-mail:E-mail us at CornerStork@theshopsat24seven.com to ask a question, make a suggestion or get any assistance you may need. Most e-mails are answered within 24 hours. Please note that weekend e-mail responses may be delayed.
Live Chat: Chat with us live by clicking on the "Live Chat" button in the top right corner of this page. Live chat is also available Monday through Friday 8AM to 8PM EST.
Mail:
Attn: Customer Service Manager
The Corner Stork
2400 Chattahoochee Dr.
Duluth, GA 30097
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